You should start with some general troubleshooting processes before applying any other solutions. You may not need to apply all these fixes, but you should continue until you find the working one. These solutions are reported as working by many users. To fix the audio issue, follow these steps below maintaining the order. Keep reading this article to have some working methods to fix your Xbox One audio problem. So, now you know why you have the Xbox One controller headphone jack not working. As a result, they could not hear any sound through the headset. This reason is quite common where the users unintentionally failed to connect the 3.5 mm jack with the headset port properly. A connection error between the headphone jack and the port may end up showing you the Xbox One controller headphone jack not working.You should always check whether the headset is compatible or not with your Xbox One controller before buying. Incompatible headsets play a vital role where you’ll get no sound using the Xbox One controller headphone.When you play audio or trying to record, the batteries become unable to supply the power amount that the Xbox controller needs to run audio. This error occurs if the batteries are weak.That’s why you should always use an updated controller. It mostly happens when you are using a first-generation controller. There is a chance of having the Xbox One audio problem if the Xbox One controller is outdated.It is also possible to have some internal hardware or software issues on both the Xbox One controller and the device you’re trying to connect. It might be the audio input jack of the Xbox controller or the cord which is somehow damaged or not working. You may encounter an audio issue with the Xbox controller when the headphone socket is not properly connected with the motherboard. ![]() ![]()
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